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Source evidence

Awful support, bad structure

MotoPress Hotel Booking · review · 2021-06-30T12:57:00+00:00

MotoPress Hotel Booking plugin evidence original source source API
complaintsentiment
mediumseverity
0.75relevance
1replies
Evidence linked to opportunitycommercial context

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Conversation

review · 1 stars
bszakacs unresolved
The plugin seems very feature rich, but when you come to customization, youre in the dark. After buying the PRO version, realized there’s not much in plus and the plugin logic is simply hard to understand with a steep lurning curve. Than you have only a few options in admin, cannot customize basic things. Editing and overriding template files did not work. Wrote to support, each answer takes almost 2 days. Very bad experience from a PRO payed for plugin. Will never buy again that’s for sure. Hi @bszakacs , Thanks for your review. We are sorry you have faced difficulties using the Hotel Booking plugin and contacting our support team. Could you please email us https://motopress.com/contacts/ and describe the situation providing request IDs so that we could help you and answer all the questions and analyze the situation? Look forward to hearing from you.

Comments

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motopress 2021-07-05T09:59:00+00:00

Hi @bszakacs , Thanks for your review. We are sorry you have faced difficulties using the Hotel Booking plugin and contacting our support team. Could you please email us https://motopress.com/contacts/ and describe the situation providing request IDs so that we could help you and answer all the questions and analyze the situation? Look forward to hearing from you.