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Avoid it like the plague!

Preserved HTML Editor Markup Plus · review · 2017-10-13T16:50:00+00:00

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review · 1 stars
tmgb unresolved
The plugin completely ruined the website. I read the installation instructions and yet, the website is still broken. This topic was modified 8 years, 7 months ago by tmgb . Hi there, you’ll generally want to run the fixes in the settings page, that should help, but note we do recommend backups before installing, this plugin can be quite invasive. Hello J-Ro, We have ran the fixes, nothing happened. We have ran a back-up on plesk beforehand; however it somehow seems to have interfered and the backup is now not even helping. Regards, Unfortunately I can’t help further other than to recommend a restore, or you can write a script that operates on the database and adds in paragraph tags if that’s the issue. We have ran a restore, however it still seems to be interfering? Well, you’d need to disable the plugin for that to work, the restore would take you back and so you’d need to remove the plugin too. We have also completely removed the plugin. This did not seem to work either? Generally you’d remove the plugin, then restore. If that’s not doing it then you have a problem with the restore, not the plugin, and that’s not something I’m really able to help with. Thanks J-Ro. We are looking into this now to see if this is the case; it seems mostly to be interfering with WPBakery Page Builder; do you have any experience with this? No, but it’s mostly been tested with the stock wordpress WYSIWYG, so other types of page builders may have unpredictable effects. It’s disabling this function, which this page builder may use too: https://codex.wordpress.org/Function_Reference/wpautop The fixes go through a site and add in the p/br tags manually to backfill. Do you have any suggestions we could try to manually fix the website? Generally you’re going to want to add p/br tags in where double line breaks are in your post, but beyond that, your solution will be specific to your situation, so I can’t really provide much help.

Comments

11 shown
J-Ro 2017-10-13T16:52:00+00:00

Hi there, you’ll generally want to run the fixes in the settings page, that should help, but note we do recommend backups before installing, this plugin can be quite invasive.

tmgb 2017-10-13T18:38:00+00:00

Hello J-Ro, We have ran the fixes, nothing happened. We have ran a back-up on plesk beforehand; however it somehow seems to have interfered and the backup is now not even helping. Regards,

J-Ro 2017-10-13T18:47:00+00:00

Unfortunately I can’t help further other than to recommend a restore, or you can write a script that operates on the database and adds in paragraph tags if that’s the issue.

tmgb 2017-10-13T18:51:00+00:00

We have ran a restore, however it still seems to be interfering?

J-Ro 2017-10-13T18:57:00+00:00

Well, you’d need to disable the plugin for that to work, the restore would take you back and so you’d need to remove the plugin too.

tmgb 2017-10-13T19:14:00+00:00

We have also completely removed the plugin. This did not seem to work either?

J-Ro 2017-10-13T19:17:00+00:00

Generally you’d remove the plugin, then restore. If that’s not doing it then you have a problem with the restore, not the plugin, and that’s not something I’m really able to help with.

tmgb 2017-10-13T19:19:00+00:00

Thanks J-Ro. We are looking into this now to see if this is the case; it seems mostly to be interfering with WPBakery Page Builder; do you have any experience with this?

J-Ro 2017-10-13T19:25:00+00:00

No, but it’s mostly been tested with the stock wordpress WYSIWYG, so other types of page builders may have unpredictable effects. It’s disabling this function, which this page builder may use too: https://codex.wordpress.org/Function_Reference/wpautop The fixes go through a site and add in the p/br tags manually to backfill.

tmgb 2017-10-13T19:28:00+00:00

Do you have any suggestions we could try to manually fix the website?

J-Ro 2017-10-13T19:36:00+00:00

Generally you’re going to want to add p/br tags in where double line breaks are in your post, but beyond that, your solution will be specific to your situation, so I can’t really provide much help.