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Source evidence

Auto Register Not Working As Expected

EDD Auto Register · support · 2022-09-15T13:50:00+00:00

EDD Auto Register plugin evidence original source source API
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support
g0hlj resolved
I have the latest version of EDD installed and just installed the auto register plugin. With it enabled, when I make a purchase of a free product, it doesn’t log me in automatically and it never sends me an email with the login credentials it has made for me. The account has been created because I can see it in the admin section. For this to work, must I be using the [edd_login] shorcode anywhere Hi @g0hlj Could you please try with just EDD and Auto Register active on the site? it is possible that something else is blocking the auto login feature on your setup. Could you please try with just EDD and Auto Register active on the site? it is possible that something else is blocking the auto login feature on your setup. I will try that, can you confirm that after purchase, the user should be auto logged in ? Yes, that is correct. Can you tell me what payment gateway are you using? I am using Paypal and Stripe And is the issue affecting both Paypal and Stripe? If you could please test with everything disabled, and even change the theme to a default one from WordPress. If you still have issues please send in a support ticket to our team and we will look into more detail https://easydigitaldownloads.com/support/ Regards

Comments

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Mihai Joldis 2022-09-15T13:54:00+00:00

Hi @g0hlj Could you please try with just EDD and Auto Register active on the site? it is possible that something else is blocking the auto login feature on your setup.

g0hlj 2022-09-15T13:56:00+00:00

Could you please try with just EDD and Auto Register active on the site? it is possible that something else is blocking the auto login feature on your setup. I will try that, can you confirm that after purchase, the user should be auto logged in ?

Mihai Joldis 2022-09-15T13:57:00+00:00

Yes, that is correct. Can you tell me what payment gateway are you using?

g0hlj 2022-09-15T13:58:00+00:00

I am using Paypal and Stripe

Mihai Joldis 2022-09-15T14:00:00+00:00

And is the issue affecting both Paypal and Stripe? If you could please test with everything disabled, and even change the theme to a default one from WordPress. If you still have issues please send in a support ticket to our team and we will look into more detail https://easydigitaldownloads.com/support/ Regards