Source evidence

Authentication Not Working

AWeber Forms by Optin Cat · support · 2017-07-21T05:32:00+00:00

AWeber Forms by Optin Cat plugin evidence original source source API

mixedsentiment

mediumseverity

0.84relevance

2replies

Evidence onlycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

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100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

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Conversation

support

basedb1 resolved

Tried disabling All Plugins, pasting as plain text, deleting and reactivating the app from Aweber. Every time, I still get a red x after pasting the code. Hello there, If you are getting a red x after pasting the Auth Code, I would suggest generating a new Auth Code and pasting that in to check if it works now. If not, there might be a conflict in between Optin Cat and your currently active theme or other active plugins. To search for conflicts, please follow these steps. 1. First please deactivate all plugins except Optin Cat and see if the issue persists. 2. If the issue is resolved, reactivate your plugins one by one to see if the issue returns. 3. If no conflict is found among your plugins, try reverting to a default WP theme like ‘Twenty Sixteen’, or ‘Twenty Seventeen’, and see if the issue is resolved. Head here for detailed instructions: https://fatcatapps.com/knowledge-base/search-for-conflicts/ If you find a conflict with a plugin or theme, please let us know which plugin or theme was it and please contact the author of the conflicting software to see if they can fix this. Thanks. Hello there, Its been a few days since we replied last time. We would like to make sure you’re issue was resolved and wanted to inform you that we would mark this ticket as resolved in a few days if we do not get a reply back in a few days. Let us know if you have any other questions. Thanks.

Evidence Context

Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: Authentication Not Working: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: Every time, I still get a red x after pasting the code.

Affected feature: form

bugs compatibility missing feature support

Plugin

API

AWeber Forms by Optin Cat

300 active installs · 61.9K downloads · rating 74.0

aweber aweber block aweber form aweber widget aweber wordpress

Comments

2 shown

fatcatapps 2017-07-27T04:32:00+00:00

Hello there, If you are getting a red x after pasting the Auth Code, I would suggest generating a new Auth Code and pasting that in to check if it works now. If not, there might be a conflict in between Optin Cat and your currently active theme or other active plugins. To search for conflicts, please follow these steps. 1. First please deactivate all plugins except Optin Cat and see if the issue persists. 2. If the issue is resolved, reactivate your plugins one by one to see if the issue returns. 3. If no conflict is found among your plugins, try reverting to a default WP theme like ‘Twenty Sixteen’, or ‘Twenty Seventeen’, and see if the issue is resolved. Head here for detailed instructions: https://fatcatapps.com/knowledge-base/search-for-conflicts/ If you find a conflict with a plugin or theme, please let us know which plugin or theme was it and please contact the author of the conflicting software to see if they can fix this. Thanks.

fatcatapps 2017-08-03T05:48:00+00:00

Hello there, Its been a few days since we replied last time. We would like to make sure you’re issue was resolved and wanted to inform you that we would mark this ticket as resolved in a few days if we do not get a reply back in a few days. Let us know if you have any other questions. Thanks.