Source evidence

Attachment Page Problem

rtSocial · support · 2013-07-04T17:26:00+00:00

rtSocial plugin evidence original source source API

complaintsentiment

mediumseverity

0.86relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 32 rows with source links

12.5% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

Anonymous User unresolved

rtSocial seems to be causing a problem with attachment pages. With rtSocial turned on the attachment page will not load the image on the attachment page. Looking through the code it appears you are aware of the problem but have no fix for it. I really like rtSocial because it helps keep a website fast but this problem with attachment pages not loading needs to be addressed. Thanks http://wordpress.org/extend/plugins/rtsocial/ @LGRIS Can you please share link to webpage with issues? By the way, as you have reviewed the code and managed to fix at your end, you can pull request at https://github.com/rtCamp/rtSocial Thanks. Did anyone come up with a solution to this? I noticed that my media pages that I use to direct people to my site with infographics don’t show the image on the page. I came across this forum thread and thought maybe I had the same problem. If I disable rtsocial, they show again so it’s definitely a conflict. I’m using the Genesis theme with eleven40. I’d like to use rtsocial because I really like it but I can’t have my media images disabled. As for now, I’ll have to stop using rtsocial and hope someone comes up with a solution. I am still not certain what the issue was actually. It looked like a problem with rtsocial but I also use CloudFlare on the site that was having issues. I added a page rule for the attachments pages in CloudFlare and the issue has disappeared. So I am not sure if it was rtsocial or a problem with CloudFlare not properly loading the images. Wish I could be more help.

Commercial Context

Opportunity

onsite conversion and engagement operations

Sharing conversion widget assurance for turning onsite engagement widgets into measurable leads, trust, and conversions

Buyer: marketing teams, agencies, publishers, and ecommerce operators

Wedge: audit sharing display rules, lead capture, trust signals, and campaign attribution

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Attachment Page Problem: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: I really like rtSocial because it helps keep a website fast but this problem with attachment pages not loading needs to be addressed.

Affected feature: bugs

bugs compatibility support performance

Plugin

API

rtSocial

50 active installs · 29.3K downloads · rating 94.0

rtcamp share sharing social social links

Comments

3 shown

Rahul Bansal 2013-07-05T11:27:00+00:00

@LGRIS Can you please share link to webpage with issues? By the way, as you have reviewed the code and managed to fix at your end, you can pull request at https://github.com/rtCamp/rtSocial Thanks.

Graywolf 2014-03-10T01:46:00+00:00

Did anyone come up with a solution to this? I noticed that my media pages that I use to direct people to my site with infographics don’t show the image on the page. I came across this forum thread and thought maybe I had the same problem. If I disable rtsocial, they show again so it’s definitely a conflict. I’m using the Genesis theme with eleven40. I’d like to use rtsocial because I really like it but I can’t have my media images disabled. As for now, I’ll have to stop using rtsocial and hope someone comes up with a solution.

Anonymous User 2014-03-10T02:58:00+00:00

I am still not certain what the issue was actually. It looked like a problem with rtsocial but I also use CloudFlare on the site that was having issues. I added a page rule for the attachments pages in CloudFlare and the issue has disappeared. So I am not sure if it was rtsocial or a problem with CloudFlare not properly loading the images. Wish I could be more help.