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supportSince it’s been 5 days since I installed MailPoet and still still seeing error of being unable to send confirmation email, your chat bot suggested the best path forward is to get the MailPoet team to look at my specific account. The Contact support link did not provide a support email (which is strange) so I cant submit a request as asked. Hence coming here. I was asked it would help to mention: My account email: info@oludareakinbo.com That your key status shows valid_underprivileged That I installed on June 28, 2026 and haven’t been able to send yet The team can check my account approval status and get me sending as quickly as possible.
Hi there, Thanks for the details. Since this is related to your MailPoet account approval, we’ll need to check it privately. As you have a paid MailPoet account, please contact us here: https://www.mailpoet.com/support/premium/ . You can also open a ticket from your MailPoet account by logging in and going to the Support section.
Hi there, Thanks for the details. Since this is related to your MailPoet account approval, we’ll need to check it privately. As you have a paid MailPoet account, please contact us here: https://www.mailpoet.com/support/premium/ . You can also open a ticket from your MailPoet account by logging in and going to the Support section.