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Applications not syncing- too little data

Matador Jobs Lite · support · 2022-09-29T19:08:00+00:00

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support
hogfather resolved
Below is the bullhorn log for trying to re-sync applications. It looks like it is not finding the attached resumes. However in the edit application section, I can see there is a link for an attached resume.pdf. How do I go about fixing this issue? 2022-09-22 00:33:00: Starting application sync for local candidate 12509 2022-09-22 00:33:00: Logging into Bullhorn. 2022-09-22 00:33:00: Starting Bullhorn Refresh Token. 2022-09-22 00:33:01: Bullhorn Refresh Token complete. 2022-09-22 00:33:02: Successfully logged into Bullhorn. 2022-09-22 00:33:02: No resume for applicant. 2022-09-22 00:33:02: Application cannot sync due to too little data. 12509 2022-09-29 18:34:08: Starting application sync for local candidate 12509 2022-09-29 18:34:08: Logging into Bullhorn. 2022-09-29 18:34:08: Starting Bullhorn Refresh Token. 2022-09-29 18:34:09: Bullhorn Refresh Token complete. 2022-09-29 18:34:10: Successfully logged into Bullhorn. 2022-09-29 18:34:10: No resume for applicant. 2022-09-29 18:34:10: Application cannot sync due to too little data. 12509 2022-09-29 18:55:49: Starting application sync for local candidate 12509 2022-09-29 18:55:49: Logging into Bullhorn. 2022-09-29 18:55:49: Starting Bullhorn Refresh Token. 2022-09-29 18:55:51: Bullhorn Refresh Token complete. 2022-09-29 18:55:51: Successfully logged into Bullhorn. 2022-09-29 18:55:51: No resume for applicant. 2022-09-29 18:55:51: Application cannot sync due to too little data. 12509 2022-09-29 19:03:51: Starting application sync for local candidate 12509 2022-09-29 19:03:51: Logging into Bullhorn. 2022-09-29 19:03:51: Starting Bullhorn Refresh Token. 2022-09-29 19:03:52: Bullhorn Refresh Token complete. 2022-09-29 19:03:53: Successfully logged into Bullhorn. 2022-09-29 19:03:53: No resume for applicant. 2022-09-29 19:03:53: Application cannot sync due to too little data. 12509 Also forgot to include that I have around 60 applications that are all doing the same error and won’t sync to bullhorn or send to recruiter emails attached Hello, As this is a support request for either our Matador Jobs Pro and/or a legacy system, can you please contact our Pro support? https://matadorjobs.com/support/support-request/ Thank you.

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hogfather 2022-09-29T19:09:00+00:00

Also forgot to include that I have around 60 applications that are all doing the same error and won’t sync to bullhorn or send to recruiter emails attached

Jeremy Scott 2022-09-30T17:11:00+00:00

Hello, As this is a support request for either our Matador Jobs Pro and/or a legacy system, can you please contact our Pro support? https://matadorjobs.com/support/support-request/ Thank you.