Source evidence

Animation doesn’t start

WEN Skill Charts · support · 2016-11-01T03:39:00+00:00

WEN Skill Charts plugin evidence original source source API

complaintsentiment

mediumseverity

0.69relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

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Conversation

support

gimo0318 unresolved

http://junn.tokyo/ This is where I put your skill chart, and the animation just don’t start. Can you see what’s the problem, if it doesn’t bother you so far? Hello @gimo0318 , We have inspected your website and the Skill bars you are currently using is found to be rendered by “Skillbars” plugin and not from WEN Skill Charts Plugin. Although you do have installed the WEN Skill Charts in your website it seems like you have not used the plugin. Please verify that the shortcode you are using in your page to display the skill bars looks something like this : [wsc id="1106"] ,if you want to use the WEN Skill Charts plugin, that renders the skill bars created using WEN Skill Charts plugin. Best Regards !!

Commercial Context

Opportunity

agency visual QA and update safety

Animation visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect animation layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Animation doesn’t start: users show setup pain that may indicate a product gap.

Evidence quote: Although you do have installed the WEN Skill Charts in your website it seems like you have not used the plugin.

Affected feature: setup

setup quality

Plugin

API

WEN Skill Charts

600 active installs · 35.2K downloads · rating 90.0

animated animation bar circle skill

Comments

1 shown

wensolutionsupport 2016-11-03T06:52:00+00:00

Hello @gimo0318 , We have inspected your website and the Skill bars you are currently using is found to be rendered by “Skillbars” plugin and not from WEN Skill Charts Plugin. Although you do have installed the WEN Skill Charts in your website it seems like you have not used the plugin. Please verify that the shortcode you are using in your page to display the skill bars looks something like this : [wsc id="1106"] ,if you want to use the WEN Skill Charts plugin, that renders the skill bars created using WEN Skill Charts plugin. Best Regards !!