WPIntell

Source evidence

An error occurred

AI Bud – AI Content Generator, AI Chatbot, ChatGPT, Gemini, GPT-4o · support · 2024-01-27T14:15:00+00:00

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mediumseverity
0.84relevance
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Conversation

support
skoegler resolved
Most of the time WPBud works great but on certain attemps I get this error: An error occurred There may be issues with the server or internet connection, or it’s possible that an incorrect API KEY has been specified. But when I go back to basic tasks like writing articles, everything works properly. What’s happening here? Thanks The page I need help with: [ log in to see the link] Hello, Could you provide more details after what exact step the unexpected issue comes on your site. If you will provide exact scenario of your activations, I will be able to test the case on my own testing environment as well. Moreover, please kindly make sure that you update the plugin to the latest version and make sure that you set proper API keys for the Open AI settings. Furthermore, I recommend you test by deactivating extra third-party plugins as well Cheers Hi Same issue is happening on my site also, can you please help me to fix this issue “An error occurred There may be issues with the server or internet connection, or it’s possible that an incorrect API KEY has been specified.” Hello @shivam5th , Could you please follow the steps mentioned in the previous reply? Best Regards

Comments

3 shown
mgordon7 2024-01-29T07:24:00+00:00

Hello, Could you provide more details after what exact step the unexpected issue comes on your site. If you will provide exact scenario of your activations, I will be able to test the case on my own testing environment as well. Moreover, please kindly make sure that you update the plugin to the latest version and make sure that you set proper API keys for the Open AI settings. Furthermore, I recommend you test by deactivating extra third-party plugins as well Cheers

shivam5th 2024-02-20T07:01:00+00:00

Hi Same issue is happening on my site also, can you please help me to fix this issue “An error occurred There may be issues with the server or internet connection, or it’s possible that an incorrect API KEY has been specified.”

davidstylemixthemes 2024-02-22T15:59:00+00:00

Hello @shivam5th , Could you please follow the steps mentioned in the previous reply? Best Regards