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supportI did add my openai api key twice but still facing the same error ( There may be issues with the server or internet connection, or it’s possible that an incorrect API KEY has been specified.) This topic was modified 3 years, 1 month ago by belalzekry .
Hello, @belalzekry We checked this case on our test websites but did not encounter this issue. Please make sure you have generated API Keys correctly, here is the link to the manual: Link It is also important that the system requirements meet: Link If the situation does not change, please provide us with more detailed information about the setup of your website, so that we can recreate all the conditions and test this case, maybe we are missing something. Thank you in advance. Best regards.
I Cant upload screenshot of my error !!
Hi, @belalzekry You can use the screenshot services to send screenshots as links: https://prnt.sc/lh1HXqidd4Li Screenshot services: https://joxi.net/ https://app.prntscr.com/en/ Best regards.
Api :- https://prnt.sc/oj4_-njlmxQ8 Error :- https://prnt.sc/ZGVgskiLKrD7 https://prnt.sc/ieA-mmJQsJ2B
Hello @belalzekry , Can you recheck the issue by generating new API keys from Open AI ( Screenshot )? Thank you for your patience and cooperation in this matter. We look forward to hearing from you soon. Regards
The same error
Got this error https://imgur.com/a/G1Jy8iO
Hi, we have exactly the same problem. A. Pluemchai
the same problem…
Hello @belalzekry , @pullstack @hatthabasel @attapontom , Can you provide mor e details about this issue by answering followings: What was the steps before receiving error message? Does your settings were saved before sending request to AI? Does AI provide a response to your previous prompts? When previous requests are suddenly canceled the API error may occur. Your response highly appreciated to find the root of the issue. Kind regards
Hi The use of AIBud WP Plugin with the first version everthing was ok, without any error message. The API Key was saved before sending a AI request. Please see video on https://we.tl/t-Zgm9b6JL8v Kind regards A. Pluemchai
Hello, I’ve just installed your plugin, followed the instruction, saved the configuration, and had the same error.
Hello @hatthabasel , @emilianob . Can you recreate the problem while checking the console by following the steps below: Open developer tools on the browser while opening AiBud and generating content. Go to the Network tab and from the Name section, click on the item with the error (It will be highlighted with red color). To get results, refreshing the page may be required. Send screenshots from Headers, Payload, Preview, and Response tabs ( Screenshot ). By checking screenshots, we can provide further assistance.
https://prnt.sc/-tkDrNWZ4nXW https://prnt.sc/5K8eZkHl97bw https://prnt.sc/C7VhlLLFXa9z This reply was modified 3 years ago by belalzekry .
@belalzekry Thank you for updates. Can you contact us through the chat ( Screenshot ) by following link below: https://stylemixthemes.com/ Through the private chat, we can troubleshoot the issue in detail and may ask for access to your site. Regards
@ericstylemixthemes I just did send to help chat. I hope to contact with me soon
Hello, Sorry for keeping you waiting I emailed you through our support platform for further investigation. Kind regards
Hello, @belalzekry We checked this case on our test websites but did not encounter this issue. Please make sure you have generated API Keys correctly, here is the link to the manual: Link It is also important that the system requirements meet: Link If the situation does not change, please provide us with more detailed information about the setup of your website, so that we can recreate all the conditions and test this case, maybe we are missing something. Thank you in advance. Best regards.
I Cant upload screenshot of my error !!
Hi, @belalzekry You can use the screenshot services to send screenshots as links: https://prnt.sc/lh1HXqidd4Li Screenshot services: https://joxi.net/ https://app.prntscr.com/en/ Best regards.
Api :- https://prnt.sc/oj4_-njlmxQ8 Error :- https://prnt.sc/ZGVgskiLKrD7 https://prnt.sc/ieA-mmJQsJ2B
Hello @belalzekry , Can you recheck the issue by generating new API keys from Open AI ( Screenshot )? Thank you for your patience and cooperation in this matter. We look forward to hearing from you soon. Regards
The same error
Got this error https://imgur.com/a/G1Jy8iO
Hi, we have exactly the same problem. A. Pluemchai
the same problem…
Hello @belalzekry , @pullstack @hatthabasel @attapontom , Can you provide mor e details about this issue by answering followings: What was the steps before receiving error message? Does your settings were saved before sending request to AI? Does AI provide a response to your previous prompts? When previous requests are suddenly canceled the API error may occur. Your response highly appreciated to find the root of the issue. Kind regards
Hi The use of AIBud WP Plugin with the first version everthing was ok, without any error message. The API Key was saved before sending a AI request. Please see video on https://we.tl/t-Zgm9b6JL8v Kind regards A. Pluemchai
Hello, I’ve just installed your plugin, followed the instruction, saved the configuration, and had the same error.
Hello @hatthabasel , @emilianob . Can you recreate the problem while checking the console by following the steps below: Open developer tools on the browser while opening AiBud and generating content. Go to the Network tab and from the Name section, click on the item with the error (It will be highlighted with red color). To get results, refreshing the page may be required. Send screenshots from Headers, Payload, Preview, and Response tabs ( Screenshot ). By checking screenshots, we can provide further assistance.
https://prnt.sc/-tkDrNWZ4nXW https://prnt.sc/5K8eZkHl97bw https://prnt.sc/C7VhlLLFXa9z This reply was modified 3 years ago by belalzekry .
@belalzekry Thank you for updates. Can you contact us through the chat ( Screenshot ) by following link below: https://stylemixthemes.com/ Through the private chat, we can troubleshoot the issue in detail and may ask for access to your site. Regards
@ericstylemixthemes I just did send to help chat. I hope to contact with me soon
Hello, Sorry for keeping you waiting I emailed you through our support platform for further investigation. Kind regards