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review · 1 starsThis is an AWESOME plugin. I am speechless. Thank you, guys! Edit. I must take it back…. This topic was modified 9 years, 2 months ago by Alfinator39 .
Thank you for using our Live Chat service! 🙂
I must take it back. I feel cheated. This is not free plugin.. you can not use this as a free plugin because of brutal limitations… this is premium plugin what is look like a free plugin. I hate it. You use WordPress community for sell your product! Sneaky. I get it, you want to pay for your product and it is fine I do it also. But I am not lying to my customers. This is a premium product.
Hi, Thank you for your reply. If you read the description on our plugin page, we don’t say that we provide a free plugin. We actually say that there is a free plan for ever, plus you get 1-month free trial of premium plan with sign up. Of course, if you visit our website https://www.onwebchat.com and our pricing page, this is something you can see very easy. How is that misleading? Also, we have thousands of users who use the Free plan as it is fully functional with some limitations. The main limitation is the number of chats per month, which is enough for websites with low traffic. The other limitations are not important and only a few websites actually use them. How do you feel that the free version is useless?
20 chats per month are ridiculous… not even one chat per day :D. Plan where you can send 0.66 message per day :D. This is a premium plugin with no useless “FREE” plan. No one can use this plugin seriously…. You did this “Free” plan only because you want to be here, where are so many potential customers. This is only reason that “Free” plan exist. But no one can use it. I am not pissed of because of the plugin so bad. No, it is great but you cheated me so I feel stupid and I am angry that someone cheated me and I did not see it…You humiliated me This reply was modified 9 years, 2 months ago by Alfinator39 .
There are thousands of users on the free plan. But it is obvious that we must pay for our servers, all people working for onWebChat and other expenses so that we can provide and improve our service. That’s why there is another plan with a small monthly cost. We really want only happy users, if you feel cheated, please contact us on info@onwebchat.com to give you the Premium plan for free.
I get it. You provide great service (i mean it) you want to pay because you have costs. It is clear and I understand. This is not the problem. Problem is that you cheat WordPress users that this is a free plugin. Like me….I installed the plugin and it was amazing everything super. No fu..ing sign that is a premium plugin or that I use some trial version of your premium plugin. Nothing. I added a nice review and actually looking for donate button (yeah I was so stupid). This is the reason why am I so angry. If I see some sign that is an only premium plugin I will try another solution. You did great work. But be fair to WordPress users and give some sign to the plugin, that this is a premium plugin, not a free plugin and they actually using a trial version of the premium plugin, because 0.66 messages per day in your Free Plan is a scam no one can use it (or very few people). You have this plan only because you want to be here and users can install your plugin direct from WordPress backend.
Thank you for using our Live Chat service! 🙂
I must take it back. I feel cheated. This is not free plugin.. you can not use this as a free plugin because of brutal limitations… this is premium plugin what is look like a free plugin. I hate it. You use WordPress community for sell your product! Sneaky. I get it, you want to pay for your product and it is fine I do it also. But I am not lying to my customers. This is a premium product.
Hi, Thank you for your reply. If you read the description on our plugin page, we don’t say that we provide a free plugin. We actually say that there is a free plan for ever, plus you get 1-month free trial of premium plan with sign up. Of course, if you visit our website https://www.onwebchat.com and our pricing page, this is something you can see very easy. How is that misleading? Also, we have thousands of users who use the Free plan as it is fully functional with some limitations. The main limitation is the number of chats per month, which is enough for websites with low traffic. The other limitations are not important and only a few websites actually use them. How do you feel that the free version is useless?
20 chats per month are ridiculous… not even one chat per day :D. Plan where you can send 0.66 message per day :D. This is a premium plugin with no useless “FREE” plan. No one can use this plugin seriously…. You did this “Free” plan only because you want to be here, where are so many potential customers. This is only reason that “Free” plan exist. But no one can use it. I am not pissed of because of the plugin so bad. No, it is great but you cheated me so I feel stupid and I am angry that someone cheated me and I did not see it…You humiliated me This reply was modified 9 years, 2 months ago by Alfinator39 .
There are thousands of users on the free plan. But it is obvious that we must pay for our servers, all people working for onWebChat and other expenses so that we can provide and improve our service. That’s why there is another plan with a small monthly cost. We really want only happy users, if you feel cheated, please contact us on info@onwebchat.com to give you the Premium plan for free.
I get it. You provide great service (i mean it) you want to pay because you have costs. It is clear and I understand. This is not the problem. Problem is that you cheat WordPress users that this is a free plugin. Like me….I installed the plugin and it was amazing everything super. No fu..ing sign that is a premium plugin or that I use some trial version of your premium plugin. Nothing. I added a nice review and actually looking for donate button (yeah I was so stupid). This is the reason why am I so angry. If I see some sign that is an only premium plugin I will try another solution. You did great work. But be fair to WordPress users and give some sign to the plugin, that this is a premium plugin, not a free plugin and they actually using a trial version of the premium plugin, because 0.66 messages per day in your Free Plan is a scam no one can use it (or very few people). You have this plan only because you want to be here and users can install your plugin direct from WordPress backend.