Source evidence

All of my Ibtana blocks just quit working today!

Ibtana – WordPress Website Builder · support · 2022-03-26T22:03:00+00:00

Ibtana – WordPress Website Builder plugin evidence original source source API

mixedsentiment

mediumseverity

0.85relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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Conversation

support

eqtyler resolved

I installed the Ibtana website builder a while ago and since then I have used countless Ibtana blocks across all my pages. When I logged in to edit my website today, anything that was once an Ibtana block says it’s no longer supported and my only options are to “keep as HTML” or delete the “unsupported” block.. effectively forcing me redo my entire website if I every want to modify it again. I’ve tried updating and reactivating the plugin, but nothing seems to fix it. I didn’t change my theme or remove any plugins. Please help! Hello @eqtyler , sorry for the inconvenience, we have resolved this issue and updated the plugin please update the plugin to the latest version 1.1.5.3, it will resolve the issue. Thanks Thanks. It’s working now. Hello @eqtyler , We are happy to know that the things are working now, we would love if you would leave a positive feedback on our plugin. Thanks

Commercial Context

Opportunity

agency visual QA and update safety

Gutenberg visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect gutenberg layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: All of my Ibtana blocks just quit working today!: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: I installed the Ibtana website builder a while ago and since then I have used countless Ibtana blocks across all my pages.

Affected feature: bugs

bugs compatibility missing feature support

Plugin

API

Ibtana – WordPress Website Builder

10.0K active installs · 1.6M downloads · rating 86.0

gutenberg one click demo import page builder templates website builder

Comments

3 shown

VW THEMES 2022-03-28T06:06:00+00:00

Hello @eqtyler , sorry for the inconvenience, we have resolved this issue and updated the plugin please update the plugin to the latest version 1.1.5.3, it will resolve the issue. Thanks

eqtyler 2022-03-28T14:19:00+00:00

Thanks. It’s working now.

VW THEMES 2022-03-29T11:59:00+00:00

Hello @eqtyler , We are happy to know that the things are working now, we would love if you would leave a positive feedback on our plugin. Thanks