Source evidence

All my members dissapear

Team Showcase · support · 2023-05-18T09:24:00+00:00

Team Showcase plugin evidence original source source API

complaintsentiment

mediumseverity

0.81relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 26 rows with source links

15.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

22 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

sitecreate unresolved

I have used your system for several years and am very satisfied. But today I see that all my 120 members are gone when you updated the plugin. For me it is a disaster as I have to start all over again and we are talking about 60-70 hours of work. How can I save this??? The page I need help with: [ log in to see the link] Hi @sitecreate , Please calm down. Your data should be in your database, and it’s recoverable. Do you remember the older version number of your team plugin before the update? First, try to go back to the older version of the team plugin. For that, click the link below to download an older version. Please follow the screenshot – Link: https://wordpress.org/plugins/team/advanced/ (scroll down to the end of the page to reach the downloaded section) Screenshot: https://ibb.co/kGW4XK7 After downloading, you need to upload and activate the plugin manually. For that, from your WordPress dashboard, go to Plugins => Add New . Click on the Upload Plugin button and select the downloaded file and install it. Screenshot: https://ibb.co/H2JGT3N Let us know the update.

Commercial Context

Opportunity

member and course operations

Team Members paid-access operations for protecting paid access, course delivery, and subscriber operations

Buyer: course creators, membership businesses, and agencies

Wedge: monitor team members access rules, course delivery, subscriber billing, and support-heavy failures

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: All my members dissapear: users show performance, support, setup pain that may indicate a product gap.

Evidence quote: The page I need help with: [ log in to see the link] I have used your system for several years and am very satisfied.

Affected feature: dashboard

performance support setup dashboard

Plugin

API

Team Showcase

1.0K active installs · 198.2K downloads · rating 80.0

meet the team page members profiles team team members team showcase

Comments

1 shown

azizulraju 2023-05-18T10:25:00+00:00

Hi @sitecreate , Please calm down. Your data should be in your database, and it’s recoverable. Do you remember the older version number of your team plugin before the update? First, try to go back to the older version of the team plugin. For that, click the link below to download an older version. Please follow the screenshot – Link: https://wordpress.org/plugins/team/advanced/ (scroll down to the end of the page to reach the downloaded section) Screenshot: https://ibb.co/kGW4XK7 After downloading, you need to upload and activate the plugin manually. For that, from your WordPress dashboard, go to Plugins => Add New . Click on the Upload Plugin button and select the downloaded file and install it. Screenshot: https://ibb.co/H2JGT3N Let us know the update.