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supportTried this plugin – has a huge problem. Every single click captured is from google doing link preview/validation from inside android SMS app. This makes everything pretty much worthless, since actual user clicks are a small percentage of these. Plugin is worthless until this is addressed.
Hi there @5lions , Thanks for sharing your concern. To understand this properly, could you send a clear screenshot of your findings? Something that shows the exact entries in the click log, including whatever source or user agent information you’re seeing. The more specific the details, the easier it will be for us to review. Also, please share the short link you created along with the target URL. That will let us check the full flow on our side and see what’s actually happening. Once we have those details, we can take a proper look.
Already deleted plugin – but saved a screenshot All clicks look like this. These are google proxies pre-fetching the links so they can show an image preview inside of android SMS app to the user https://imgur.com/a/XYKCsQC
Hello again @5lions Thanks for sharing the screenshot. I think there might be a bit of a misunderstanding about what that data represents. The entries you’re seeing are simply showing the browser type, the IP, and the device details detected from the user agent whenever the short link is accessed. If the short link is being used in any medium that scans or previews links, such as certain messaging apps or security layers, that system will technically request the link to fetch metadata. Those requests show up as clicks because they are real hits coming from the user agent doing the preview . If you prefer to exclude automated requests like these, you can enable the bot filter we provide. It blocks known crawlers from being counted in the click logs. Here’s the guide with the steps: https://betterlinks.io/docs/how-to-prevent-bot-traffic/ Let me know how it goes
Hi again @5lions , Just wanted to check if you had a bit of time to look into this or if there’s anything else you’d like me to help with.
Hi @5lions , Since we haven’t heard back from you, we’re going to mark this thread as closed for now. If you decide to revisit this in the future or need any further assistance, feel free to open a new thread and we’ll be happy to help. Thanks for your time.
Hi there @5lions , Thanks for sharing your concern. To understand this properly, could you send a clear screenshot of your findings? Something that shows the exact entries in the click log, including whatever source or user agent information you’re seeing. The more specific the details, the easier it will be for us to review. Also, please share the short link you created along with the target URL. That will let us check the full flow on our side and see what’s actually happening. Once we have those details, we can take a proper look.
Already deleted plugin – but saved a screenshot All clicks look like this. These are google proxies pre-fetching the links so they can show an image preview inside of android SMS app to the user https://imgur.com/a/XYKCsQC
Hello again @5lions Thanks for sharing the screenshot. I think there might be a bit of a misunderstanding about what that data represents. The entries you’re seeing are simply showing the browser type, the IP, and the device details detected from the user agent whenever the short link is accessed. If the short link is being used in any medium that scans or previews links, such as certain messaging apps or security layers, that system will technically request the link to fetch metadata. Those requests show up as clicks because they are real hits coming from the user agent doing the preview . If you prefer to exclude automated requests like these, you can enable the bot filter we provide. It blocks known crawlers from being counted in the click logs. Here’s the guide with the steps: https://betterlinks.io/docs/how-to-prevent-bot-traffic/ Let me know how it goes
Hi again @5lions , Just wanted to check if you had a bit of time to look into this or if there’s anything else you’d like me to help with.
Hi @5lions , Since we haven’t heard back from you, we’re going to mark this thread as closed for now. If you decide to revisit this in the future or need any further assistance, feel free to open a new thread and we’ll be happy to help. Thanks for your time.