WPIntell

Source evidence

After update WordPress slider not working

Product Slider, Product Grid, Product Masonry · support · 2023-07-14T08:24:00+00:00

Product Slider, Product Grid, Product Masonry plugin evidence original source source API
complaintsentiment
mediumseverity
0.86relevance
5replies
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support
Abrogrammer unresolved
This plugins work with wordpress 5.4.13 but when I update my wordpress version 6.2.2 it’s not working. slider content showing vertically and in console getting error “Uncaught ReferenceError: jQuery is not defined” pfa Image url https://imgtr.ee/image/Screenshot-53.UKNrx https://imgtr.ee/image/Screenshot-52.UKll7 Hi @ashishseo18 , Could you please downgrade your plugin to the older version and check if the issue is still there? You can download the older version from this link – https://wordpress.org/plugins/woocommerce-products-slider/advanced/ Screenshot: https://ibb.co/kHFszm4 Manually upload plugin screenshot: https://ibb.co/D8SvyTj Hi, I downgrade plugin version but it’s still same. one more think When I login, slider work properly but when i open in incognito mode facing same issue. We believe it’s a caching issue. Please deactivate if you’ve any cache plugins installed. Also, you can test this issue by deactivating other third-party plugins one by one. Hi, I deactivate cache plugin as well as I tried one by one plugin deactivate but issue still exist. Please check your browser console for any possible errors. If possible, pleas share the page URL

Comments

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pickpluginswporgrep 2023-07-15T04:20:00+00:00

Hi @ashishseo18 , Could you please downgrade your plugin to the older version and check if the issue is still there? You can download the older version from this link – https://wordpress.org/plugins/woocommerce-products-slider/advanced/ Screenshot: https://ibb.co/kHFszm4 Manually upload plugin screenshot: https://ibb.co/D8SvyTj

Abrogrammer 2023-07-19T09:04:00+00:00

Hi, I downgrade plugin version but it’s still same. one more think When I login, slider work properly but when i open in incognito mode facing same issue.

pickpluginswporgrep 2023-07-20T11:23:00+00:00

We believe it’s a caching issue. Please deactivate if you’ve any cache plugins installed. Also, you can test this issue by deactivating other third-party plugins one by one.

Abrogrammer 2023-07-21T05:40:00+00:00

Hi, I deactivate cache plugin as well as I tried one by one plugin deactivate but issue still exist.

pickpluginswporgrep 2023-07-24T05:34:00+00:00

Please check your browser console for any possible errors. If possible, pleas share the page URL