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After Pay Issue

Payment Plugins for Stripe WooCommerce · support · 2026-06-25T08:55:00+00:00

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Conversation

support
chewylion unresolved
Hi, After updating the plugin to the latest version, afterpay no longer works. The message on the product section disappeared. We enable the message on product page, and everything worked fine before version 4.0.0. Below are the links from our live site (version: 3.3.108) and staging(version: 4.0.1) for you to compare: Live site: https://peilishop.com/product/aani-featherlight-cashmere-scarf-wrap/ Staging site: https://stagingapp21756.cloudwayssites.com/product/aani-featherlight-cashmere-scarf-wrap/ Another problem is the afterpay payment option dissappeared on the checkout page: https://stagingapp21756.cloudwayssites.com/checkout/ Please fix it. Thanks, Jimmy The page I need help with: [ log in to see the link] Hi @chewylion Thank you for contacting Payment Plugins. On your staging site’s product page you have the following Javascript error: Uncaught TypeError: e.stick_in_parent is not a function at a (stickyColumn.min.js?ver=8.5.4:1:2093) That JS error will interfere with the messaging element being able to render properly. Can you resolve that JS error and then we can review your product page again? Another problem is the afterpay payment option dissappeared on the checkout page: We are tracking this bug. To resolve, go to the Afterpay Settings page and in the Message Sections option add Checkout . Kind Regards Hi, The JS script error seems to be a gutenburg issue, we moved the message to below the add to cart button. We will wait for your further update on the checkout error. Best, Jimmy Hi @chewylion Thank you for your response. The 4.0.2 version is available via our releases page if you don’t want to wait until the wordpress.org repo updates. The repo takes 24 hours to release updates now. https://paymentplugins.com/documentation/stripe/releases/4.0.2/ Kind Regards Thanks, I tried the latest version. However the afterpay icon is not displaying correctly, I changed the icon to (black on mint sytle), but the icon still shows up black on the checkout page: https://stagingapp21756.cloudwayssites.com/checkout/ Here is the sceenshot: https://ibb.co/0jBfZgt5 Best, Jimmy Hi @chewylion Thank you for that information. We have logged that bug and it will be resolved in the next release. Kind Regards

Comments

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Clayton R 2026-06-25T14:33:00+00:00

Hi @chewylion Thank you for contacting Payment Plugins. On your staging site’s product page you have the following Javascript error: Uncaught TypeError: e.stick_in_parent is not a function at a (stickyColumn.min.js?ver=8.5.4:1:2093) That JS error will interfere with the messaging element being able to render properly. Can you resolve that JS error and then we can review your product page again? Another problem is the afterpay payment option dissappeared on the checkout page: We are tracking this bug. To resolve, go to the Afterpay Settings page and in the Message Sections option add Checkout . Kind Regards

chewylion 2026-06-26T03:48:00+00:00

Hi, The JS script error seems to be a gutenburg issue, we moved the message to below the add to cart button. We will wait for your further update on the checkout error. Best, Jimmy

Clayton R 2026-06-26T04:39:00+00:00

Hi @chewylion Thank you for your response. The 4.0.2 version is available via our releases page if you don’t want to wait until the wordpress.org repo updates. The repo takes 24 hours to release updates now. https://paymentplugins.com/documentation/stripe/releases/4.0.2/ Kind Regards

chewylion 2026-06-26T11:57:00+00:00

Thanks, I tried the latest version. However the afterpay icon is not displaying correctly, I changed the icon to (black on mint sytle), but the icon still shows up black on the checkout page: https://stagingapp21756.cloudwayssites.com/checkout/ Here is the sceenshot: https://ibb.co/0jBfZgt5 Best, Jimmy

Clayton R 2026-06-26T15:32:00+00:00

Hi @chewylion Thank you for that information. We have logged that bug and it will be resolved in the next release. Kind Regards