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Admin user is limited

Controlled Admin Access · support · 2023-06-26T19:57:00+00:00

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Conversation

support
primotech resolved
Hi, since i installed Controlled access admin, i am not seeing all the options on the dashboard for my admins. I can’t even access the settings for my woocommerce. I need help recitifying this. Hello @primotech Would you please send me a screenshot of the admin user settings from the plugin settings page? http://contractorsdepotjm.com/wp-content/uploads/2023/06/Screenshot-2023-06-26-162000.png Would you please click on the reset button as shown in the screenshot and try again? Thanks. https://prnt.sc/pL_VQl38pT8A Still nothing, even when i deactivate & remove the plugin I do not get back my full menus I found the issue, it was another plugin that was conflicting. Thanks Hello @primotech I’m glad it works, please let me know which plugin was causing the conflict so I can try to resolve it for others.

Comments

6 shown
Waseem Senjer 2023-06-26T20:16:00+00:00

Hello @primotech Would you please send me a screenshot of the admin user settings from the plugin settings page?

primotech 2023-06-27T12:43:00+00:00

http://contractorsdepotjm.com/wp-content/uploads/2023/06/Screenshot-2023-06-26-162000.png

Waseem Senjer 2023-06-27T18:21:00+00:00

Would you please click on the reset button as shown in the screenshot and try again? Thanks. https://prnt.sc/pL_VQl38pT8A

primotech 2023-06-28T17:14:00+00:00

Still nothing, even when i deactivate & remove the plugin I do not get back my full menus

primotech 2023-06-28T17:36:00+00:00

I found the issue, it was another plugin that was conflicting. Thanks

Waseem Senjer 2023-07-02T12:22:00+00:00

Hello @primotech I’m glad it works, please let me know which plugin was causing the conflict so I can try to resolve it for others.