Conversation
supportI’m facing an issue when linking my website to Meta Business Suite. After selecting the account, I immediately get an error ‘permission required’. I’ve contacted Meta support multiple times, but they couldn’t resolve it. https://snipboard.io/ZXJQbo.jpg All permissions are correct, I’m the sole admin and owner, and I’ve troubleshooted 2FA as well. Please provide a solution. The page I need help with: [ log in to see the link]
Hi @manoranjan11 – sorry about the delay. If you have confirmed that all permissions are set up correctly in the Business Manager, please try following: Temporarily disable all cache plugins and clear the cache Reinstall the plugin Remove the WooCommerce By Meta integration from Business Integrations section Connect to your page If the issue persists, please share your System Status report , and any plugin-related errors from your debug.log using PasteBin . Kind regards, Marija
Hi @manoranjan11 – just wanted to follow up and check if you are still experiencing this issue? If so, please try following: Temporarily disable all cache plugins and clear the cache Reinstall the plugin Remove the WooCommerce By Meta integration from Business Integrations section Connect to your page If the issue persists, please share your System Status report , and any plugin-related errors from your debug.log using PasteBin . Kind regards, Marija
Hi @manoranjan11 , Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again, if you need any further assistance. Kind regards, Marija
Hi @manoranjan11 – sorry about the delay. If you have confirmed that all permissions are set up correctly in the Business Manager, please try following: Temporarily disable all cache plugins and clear the cache Reinstall the plugin Remove the WooCommerce By Meta integration from Business Integrations section Connect to your page If the issue persists, please share your System Status report , and any plugin-related errors from your debug.log using PasteBin . Kind regards, Marija
Hi @manoranjan11 – just wanted to follow up and check if you are still experiencing this issue? If so, please try following: Temporarily disable all cache plugins and clear the cache Reinstall the plugin Remove the WooCommerce By Meta integration from Business Integrations section Connect to your page If the issue persists, please share your System Status report , and any plugin-related errors from your debug.log using PasteBin . Kind regards, Marija
Hi @manoranjan11 , Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again, if you need any further assistance. Kind regards, Marija