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supportMenu won’t load. I tried clicking on one of the options (eg: add separator, add menu item, restore default settings etc…), and I get a notification “please wait while we save your settings” and then another “settings have been saved” but nothing actually happens. All other menus appear to loading just fine. I see this has been reported by several people over the last few weeks and appears to be a conflict with Woocommerce. I do have Woo installed. Screenshot: https://paste.pics/RA86E PHP Version: 8.1.29 WordPress Version: 6.5.5 Plugin Version: 7.36 Current Theme: Hello Elementor Child Active Plugins: Admin Notices Manager Advanced Custom Fields Advanced Free - Flat shipping WooCommerce FiboSearch - AJAX Search for WooCommerce AltText.ai Activity Log Bulky - Bulk Edit Products for WooCommerce FunnelKit Cart for WooCommerce Classic Editor Conditional extra fees for WooCommerce CookieYes | GDPR Cookie Consent Custom Payment Gateways for WooCommerce Custom Taxonomy Order Decorator - WooCommerce Email Customizer Defender Fluent Snippets Elementor Pro Elementor Filter Everything — WooCoomerce Product & WordPress Filter Gallery Slider for WooCommerce HappyFiles Pro Independent Analytics LiteSpeed Cache LoginPress Plerdy Post SMTP Route App Rank Math SEO ShopMagic for WooCommerce Simple Cloudflare Turnstile Usermaven Wallet Up Checkout with Cash App on WooCommerce WEmanage App Worker White Label CMS White Label Woo Custom Gateway WooCommerce Custom Product Addons Free Manually Approved Reviews for WooCommerce WooCommerce Legacy REST API PDF Invoices & Packing Slips for WooCommerce WooCommerce Shipping & Tax WooCommerce WP Custom Admin Interface WPC Free Shipping Bar for WooCommerce WPvivid Plugins Pro WPvivid Backup Plugin WPvivid Imgoptim Free Related Products for WooCommerce Sequential Order Numbers for WooCommerce This topic was modified 1 year, 11 months ago by scandidesignco . This topic was modified 1 year, 11 months ago by scandidesignco .
Hi @scandidesignco , When you deactivate WooCommerce does the issue disappear? In the javascript console, do you see any errors, if you aren’t sure what I mean by this, please see: https://developer.wordpress.org/advanced-administration/debug/debug-javascript/#open-the-developer-tools Thanks,
I’m experiencing the same issue on my website, no WooCommerce installed. I get the following JS errors: jQuery.Deferred exception: URI malformed URIError: URI malformed at decodeURIComponent () at renderAdminMenuManager (/wp-content/plugins/wp-custom-admin-interface/inc/options/options-page-admin-menu.js?ver=7.36:223:54) at HTMLDocument. (/wp-content/plugins/wp-custom-admin-interface/inc/options/options-page-admin-menu.js?ver=7.36:242:5) at e (/wp-admin/load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2:27028) at t (/wp-admin/load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2:27330) undefined ce.Deferred.exceptionHook @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2 load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2 Uncaught URIError: URI malformed at decodeURIComponent () at renderAdminMenuManager (options-page-admin-menu.js?ver=7.36:223:54) at HTMLDocument. (options-page-admin-menu.js?ver=7.36:242:5) at e (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2:27028) at t (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2:27330)
Hi @samrot , Can you please update to the latest version (just released a couple of seconds ago) and see if that fixes things? Thanks,
Yes, it’s working now. Thanks!
Fantastic, great to hear 🙂
Yes, it’s working again, thank you!! It looks like there are some issues with the top toolbar now though. I’m going to open a new thread to keep it organized. This reply was modified 1 year, 11 months ago by scandidesignco . This reply was modified 1 year, 11 months ago by scandidesignco . This reply was modified 1 year, 11 months ago by scandidesignco . This reply was modified 1 year, 11 months ago by scandidesignco .
Hi @scandidesignco , When you deactivate WooCommerce does the issue disappear? In the javascript console, do you see any errors, if you aren’t sure what I mean by this, please see: https://developer.wordpress.org/advanced-administration/debug/debug-javascript/#open-the-developer-tools Thanks,
I’m experiencing the same issue on my website, no WooCommerce installed. I get the following JS errors: jQuery.Deferred exception: URI malformed URIError: URI malformed at decodeURIComponent () at renderAdminMenuManager (/wp-content/plugins/wp-custom-admin-interface/inc/options/options-page-admin-menu.js?ver=7.36:223:54) at HTMLDocument. (/wp-content/plugins/wp-custom-admin-interface/inc/options/options-page-admin-menu.js?ver=7.36:242:5) at e (/wp-admin/load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2:27028) at t (/wp-admin/load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2:27330) undefined ce.Deferred.exceptionHook @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2 load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2 Uncaught URIError: URI malformed at decodeURIComponent () at renderAdminMenuManager (options-page-admin-menu.js?ver=7.36:223:54) at HTMLDocument. (options-page-admin-menu.js?ver=7.36:242:5) at e (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2:27028) at t (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.5.5:2:27330)
Hi @samrot , Can you please update to the latest version (just released a couple of seconds ago) and see if that fixes things? Thanks,
Yes, it’s working now. Thanks!
Fantastic, great to hear 🙂
Yes, it’s working again, thank you!! It looks like there are some issues with the top toolbar now though. I’m going to open a new thread to keep it organized. This reply was modified 1 year, 11 months ago by scandidesignco . This reply was modified 1 year, 11 months ago by scandidesignco . This reply was modified 1 year, 11 months ago by scandidesignco . This reply was modified 1 year, 11 months ago by scandidesignco .