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Source evidence

Admin Blank

Brave – Create Popup, Optins, Lead Generation, Survey, Sticky Elements & Interactive Content · support · 2024-10-03T23:32:00+00:00

Brave – Create Popup, Optins, Lead Generation, Survey, Sticky Elements & Interactive Content plugin evidence original source source API
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Conversation

support
lucein resolved
I installed the Free version so that I could test the plugin before purchasing the pro verison. But after install and activation all the admin pages of the plugin load blank. With nothing being rendered in the browser. All Campaings – blank Submissions – blank Integratons – blank Analytics – blank Settings – blank With no errors showing in the browsers developer console. the site is running WordPress 6.6.2 Please advise. @lucein If you are using a Cache or a Security plugin, try disabling them, and then clear the cache and see if that fixes the issue. If it doesn’t, try disabling all other plugins. Best Regards Hello, I tried clearing my cache and I went so far as to deactivate every plugin I have. But with Brave being the only plugin active. Still the admin for Brave loads blank with no errors in the browser. I also checked the debug log, but nothing is being logged. So your plugin will not run on my WordPress 6.6.2 version. please advise. We need to examine the issue closely. Can you please get in touch with us through this page: http://getbrave.io/contact Regards

Comments

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Brave 2024-10-04T01:49:00+00:00

@lucein If you are using a Cache or a Security plugin, try disabling them, and then clear the cache and see if that fixes the issue. If it doesn’t, try disabling all other plugins. Best Regards

lucein 2024-10-07T02:12:00+00:00

Hello, I tried clearing my cache and I went so far as to deactivate every plugin I have. But with Brave being the only plugin active. Still the admin for Brave loads blank with no errors in the browser. I also checked the debug log, but nothing is being logged. So your plugin will not run on my WordPress 6.6.2 version. please advise.

Brave 2024-10-07T06:19:00+00:00

We need to examine the issue closely. Can you please get in touch with us through this page: http://getbrave.io/contact Regards