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supportI’ve created a new wordpress blog page, but sadly as soon as I try to log into the account after entering my admin details the page gets stuck loading extendify on wordpress 6.1.1. I have tried to Uninstall it, the wp-admin loads but with no theme, no tool bar and loads as just clear text and hyperlinks. The whole wordpress theme is gone. Therefore tried reainstalling extendify 1.4 but the issue recurred. The page I need help with: [ log in to see the link]
Hi @mohaali – thanks for reaching out. We’re happy to help you resolve this. as soon as I try to log into the account after entering my admin details the page gets stuck loading extendify on wordpress 6.1.1. To clarify, which account are you talking about logging into? Are you talking about your main WordPress dashboard (/wp-admin)? Also, can you tell me which theme is active on your site? Finally, when the page gets stuck, do you see any errors in the console? If you are unsure how to check that, Section 3 of this page gives you instructions for different browsers. https://wordpress.org/documentation/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis Any screenshots you can share would also be helpful. Thanks!
Hi @mohaali – is this still an issue for you? I’m going to close this now, but feel free to comment back here with more details if you’re still having trouble.
Hi @mohaali – thanks for reaching out. We’re happy to help you resolve this. as soon as I try to log into the account after entering my admin details the page gets stuck loading extendify on wordpress 6.1.1. To clarify, which account are you talking about logging into? Are you talking about your main WordPress dashboard (/wp-admin)? Also, can you tell me which theme is active on your site? Finally, when the page gets stuck, do you see any errors in the console? If you are unsure how to check that, Section 3 of this page gives you instructions for different browsers. https://wordpress.org/documentation/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis Any screenshots you can share would also be helpful. Thanks!
Hi @mohaali – is this still an issue for you? I’m going to close this now, but feel free to comment back here with more details if you’re still having trouble.