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Source evidence

500 Internal Server Error. Please try again.

SearchIQ – The Search Solution · support · 2024-02-11T15:20:00+00:00

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Conversation

support
abre01 resolved
When I try “Full Resynchronize Posts” I get the error message: “500 Internal Server Error. Please try again.” Do you have any idea why? This topic was modified 2 years, 3 months ago by abre01 . The page I need help with: [ log in to see the link] Are you still facing the issue? How many documents are there on the website? Yes, the problem still persists. There are about 670 documents on the website. Thank you for the update. Please reduce the posts per call to ‘100’ from the ‘Options’ tab of the SearchIQ settings, save the settings, and Resynchronize posts. Please check the screenshot for reference. https://prnt.sc/3uz4ywtxw7W8 That has worked! Thank you! Great to know it worked. Please feel free to contact us if you have any questions.

Comments

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SearchIQ 2024-02-12T06:23:00+00:00

Are you still facing the issue? How many documents are there on the website?

abre01 2024-02-12T08:26:00+00:00

Yes, the problem still persists. There are about 670 documents on the website.

SearchIQ 2024-02-12T11:27:00+00:00

Thank you for the update. Please reduce the posts per call to ‘100’ from the ‘Options’ tab of the SearchIQ settings, save the settings, and Resynchronize posts. Please check the screenshot for reference. https://prnt.sc/3uz4ywtxw7W8

abre01 2024-02-12T11:53:00+00:00

That has worked! Thank you!

SearchIQ 2024-02-12T14:25:00+00:00

Great to know it worked. Please feel free to contact us if you have any questions.