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500 error when installing version 2.2.0

Yoga Schedule Momoyoga · support · 2018-11-29T08:52:00+00:00

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support
antal72 resolved
Hello, The latest version is causing a 500 error. My site setup is Elementor Pro with Astra. Hope you can fix this, if you need any more data please let me know. Kind regards, Antal The page I need help with: [ log in to see the link] Hi Antal, Thank you for notifying us of this issue. Do you have more details about your WordPress installation, like the PHP version, WordPress version, plugins installed (besides Elementor)? That would help us a lot in finding what causes the 500 error! Best regards, Stefan, Momoyoga Good morning Stefan, i have also a error 500 problem with installing momoyoga plugin. My site is wordpress enfolt PHP 7.1 many thanks for replying, Wendy Hi Stefan, WP version 4.9.8 PHP version 7.0.32 Plugins; Anywhere Elementor Pro 2.10.4 Astra Pro 1.6.5 Central Color Palette 1.12.6 Custom Icons for Elementor 0.1.4 Elementor 2.3.4 Elementor Addon Elements 1.1 Elementor Extra’s 1.9.16 Elementor Pro 2.2.3 iThemes security pro 5.5.4 Safe SVG 1.8.1 Sendgrid 1.11.8 Shortpixel 4.12.1 Swift Performance 2.0.1 Ultimate Addons for Elementor 1.8.2 WP Mail logging 1.8.5 WP Meta SEO 4.0.1 WP Meta SEO Addon 1.3.7 Thank you all for supplying the extra information, I’ll look into it ASAP and will let you know when we’ve released a new version. That should be no later than Wednesday. Best regards, Stefan, Momoyoga thanks Stefan. We’ve just posted version 2.2.1 which should fix the 500 error when using WordPress 4 and when the Gutenberg plugin is not installed. I’m sorry for the trouble it might’ve caused! And thank you for using Momoyoga and bringing this to our attention of course. 🙂 Best regards, Stefan, Momoyoga Good evening Stefan, it works, thanks for that. plugin is installed. There is one other thing Stefan, in the schedule that appears on my website i am missing one column and that is the column that shows the location on the first page of momoyoga. it is there when you klick on one of the classes, but it should be on the first page too. in the previous version it appears like this: https://www.momoyoga.nl/integraleyogazeeland/?date=2018-12-10 i hope that you understand what i am trying to explain, my english is not that good, sorry for that:) grtz Wendy Hi Stefan, I can confirm the new version works. Thanks for your support. Kind regards, Antal Great Antal! Hi Wendy, the location is not included in the overview because of size constraints on some websites. A visitor can view the location and room (if defined) when clicking on the lesson title. We’re looking into allowing you to customise the look of the plugin in a later version.

Comments

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Stefan | Momoyoga 2018-11-29T16:25:00+00:00

Hi Antal, Thank you for notifying us of this issue. Do you have more details about your WordPress installation, like the PHP version, WordPress version, plugins installed (besides Elementor)? That would help us a lot in finding what causes the 500 error! Best regards, Stefan, Momoyoga

wendy03 2018-12-03T09:29:00+00:00

Good morning Stefan, i have also a error 500 problem with installing momoyoga plugin. My site is wordpress enfolt PHP 7.1 many thanks for replying, Wendy

antal72 2018-12-03T09:42:00+00:00

Hi Stefan, WP version 4.9.8 PHP version 7.0.32 Plugins; Anywhere Elementor Pro 2.10.4 Astra Pro 1.6.5 Central Color Palette 1.12.6 Custom Icons for Elementor 0.1.4 Elementor 2.3.4 Elementor Addon Elements 1.1 Elementor Extra’s 1.9.16 Elementor Pro 2.2.3 iThemes security pro 5.5.4 Safe SVG 1.8.1 Sendgrid 1.11.8 Shortpixel 4.12.1 Swift Performance 2.0.1 Ultimate Addons for Elementor 1.8.2 WP Mail logging 1.8.5 WP Meta SEO 4.0.1 WP Meta SEO Addon 1.3.7

Stefan | Momoyoga 2018-12-03T14:55:00+00:00

Thank you all for supplying the extra information, I’ll look into it ASAP and will let you know when we’ve released a new version. That should be no later than Wednesday. Best regards, Stefan, Momoyoga

wendy03 2018-12-03T14:57:00+00:00

thanks Stefan.

Stefan | Momoyoga 2018-12-03T19:54:00+00:00

We’ve just posted version 2.2.1 which should fix the 500 error when using WordPress 4 and when the Gutenberg plugin is not installed. I’m sorry for the trouble it might’ve caused! And thank you for using Momoyoga and bringing this to our attention of course. 🙂 Best regards, Stefan, Momoyoga

wendy03 2018-12-03T21:34:00+00:00

Good evening Stefan, it works, thanks for that. plugin is installed. There is one other thing Stefan, in the schedule that appears on my website i am missing one column and that is the column that shows the location on the first page of momoyoga. it is there when you klick on one of the classes, but it should be on the first page too. in the previous version it appears like this: https://www.momoyoga.nl/integraleyogazeeland/?date=2018-12-10 i hope that you understand what i am trying to explain, my english is not that good, sorry for that:) grtz Wendy

antal72 2018-12-03T21:47:00+00:00

Hi Stefan, I can confirm the new version works. Thanks for your support. Kind regards, Antal

Stefan | Momoyoga 2018-12-04T09:21:00+00:00

Great Antal! Hi Wendy, the location is not included in the overview because of size constraints on some websites. A visitor can view the location and room (if defined) when clicking on the lesson title. We’re looking into allowing you to customise the look of the plugin in a later version.