Source evidence

500 error on order received page

Digital Goods (Checkout Field Editor) for WooCommerce Checkout · support · 2024-02-08T11:59:00+00:00

Digital Goods (Checkout Field Editor) for WooCommerce Checkout plugin evidence original source source API

mixedsentiment

mediumseverity

0.78relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 34 rows with source links

14.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

29 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

Widebhoy resolved

I had to deactivate the plugin as I found it was causing a 500 internal server error on the order received page, which caused the page to not load. Hopefully this will be fixed as I found the plugin to be very useful. Hello Widebhoy, Thanks for reaching out to us and for sharing your queries here. The issue might be related to your site specific based on the theme or plugin confliction. It would be good that you can share the error with us that help us to reproduce the issue and fix with system report. For System Report go to Woocommerce > Status > Logs > copy and paste it here. Best Regards, Hitendra & Dotstore Team Hello Widebhoy, We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread. Best Regards, Hitendra & Dotstore Team

Commercial Context

Opportunity

developer change safety and site customization

Custom Fields change-safety workflow for shipping custom code and site changes without breaking production

Buyer: developers, agencies, and technical site owners

Wedge: preflight custom fields code changes, compatibility risks, rollback paths, and debug evidence

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: 500 error on order received page: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: 500 error on order received page I had to deactivate the plugin as I found it was causing a 500 internal server error on the order received page, which caused the page to not load.

Affected feature: woocommerce

bugs compatibility support support

Plugin

API

Digital Goods (Checkout Field Editor) for WooCommerce Checkout

3.0K active installs · 192.1K downloads · rating 90.0

checkout field editor checkout for digital goods. custom fields remove checkout fields woocommerce checkout

Comments

2 shown

Hitendra Chopda 2024-02-09T06:44:00+00:00

Hello Widebhoy, Thanks for reaching out to us and for sharing your queries here. The issue might be related to your site specific based on the theme or plugin confliction. It would be good that you can share the error with us that help us to reproduce the issue and fix with system report. For System Report go to Woocommerce > Status > Logs > copy and paste it here. Best Regards, Hitendra & Dotstore Team

Hitendra Chopda 2024-02-22T06:18:00+00:00

Hello Widebhoy, We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread. Best Regards, Hitendra & Dotstore Team