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1.4.8 discounts not working properly

ELEX WooCommerce Role Based Pricing · support · 2024-08-14T18:37:00+00:00

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tbob21 unresolved
Noticed with update 1.4.8 product page discounts are no longer working. Reverted to 1.4.7 and all is well. Hello @tbob21 , Could you please confirm whether you have made any changes related to the theme or installed any new plugins recently on your website? We didn’t notice any issues with the visibility of the discount on the product pages in our latest release. https://tinyurl.com/2br2f6u9 https://tinyurl.com/2xuk6rpo I recommend running a theme and plugin compatibility test by deactivating third-party plugins one by one and switching to the WooCommerce default theme. After each change, check if the issue persists. Looking forward to hearing from you. It may only be an issue for product variations. We are also using PVT Product Variation Table for WooCommerce to display the data. Nothing else has changed recently this combination has been running for several years without issue – simply reverting the plugin version solved the issue. This reply was modified 1 year, 9 months ago by tbob21 . This reply was modified 1 year, 9 months ago by tbob21 . Hello, we are using a plugin that uses page transitions with Ajax (Product Table for WooCommerce by CodeAstrology (WooproductTable). After installing your 1.4.8 update, its stopped showing discounts on ajax page changes. We went back to 1.4.7 and there is no problem. This reply was modified 1 year, 9 months ago by Ayzeta . This reply was modified 1 year, 9 months ago by Ayzeta . Hello @tbob21 , Greetings! I wanted to provide some clarity regarding the ELEX role-based pricing plugin. The basic version is designed to support role-based pricing for simple products, as indicated on the plugin product page. While previous versions did allow some features to extend to variable products, we have refined this functionality in our last release 1.4.8 to better align with the original design for simple products. To assist with your current needs, we will be releasing version 1.4.9, which will temporarily extend discount applicability to variable products. However, please note that starting from version 1.5.0, this feature will be removed, and the plugin will focus exclusively on simple products. I hope this clarifies. Should you have any further questions, please feel free to reach out.

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ELEXtensions 2024-08-16T11:14:00+00:00

Hello @tbob21 , Could you please confirm whether you have made any changes related to the theme or installed any new plugins recently on your website? We didn’t notice any issues with the visibility of the discount on the product pages in our latest release. https://tinyurl.com/2br2f6u9 https://tinyurl.com/2xuk6rpo I recommend running a theme and plugin compatibility test by deactivating third-party plugins one by one and switching to the WooCommerce default theme. After each change, check if the issue persists. Looking forward to hearing from you.

tbob21 2024-08-16T11:23:00+00:00

It may only be an issue for product variations. We are also using PVT Product Variation Table for WooCommerce to display the data. Nothing else has changed recently this combination has been running for several years without issue – simply reverting the plugin version solved the issue. This reply was modified 1 year, 9 months ago by tbob21 . This reply was modified 1 year, 9 months ago by tbob21 .

Ayzeta 2024-08-19T21:57:00+00:00

Hello, we are using a plugin that uses page transitions with Ajax (Product Table for WooCommerce by CodeAstrology (WooproductTable). After installing your 1.4.8 update, its stopped showing discounts on ajax page changes. We went back to 1.4.7 and there is no problem. This reply was modified 1 year, 9 months ago by Ayzeta . This reply was modified 1 year, 9 months ago by Ayzeta .

ELEXtensions 2024-08-20T14:52:00+00:00

Hello @tbob21 , Greetings! I wanted to provide some clarity regarding the ELEX role-based pricing plugin. The basic version is designed to support role-based pricing for simple products, as indicated on the plugin product page. While previous versions did allow some features to extend to variable products, we have refined this functionality in our last release 1.4.8 to better align with the original design for simple products. To assist with your current needs, we will be releasing version 1.4.9, which will temporarily extend discount applicability to variable products. However, please note that starting from version 1.5.0, this feature will be removed, and the plugin will focus exclusively on simple products. I hope this clarifies. Should you have any further questions, please feel free to reach out.