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When I go to ‘connect account’, I get the error ‘The website of this connection is not available’. How do I fix it? 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When I go to ‘connect account’, I get the error ‘The website of this connection is not available’. How do I fix it? Thanks.","full_text_summary":"Hello, I have downloaded and activated the ‘ SumUp Payment Gateway For WooCommerce ‘ plugin. When I go to ‘connect account’, I get the error ‘The website of this connection is not available’. How do I fix it? Thanks. I’m also receiving the same message when trying to..."},"analysis":{"affected_feature":"payment","analyzed_at":"2026-06-10T11:33:46+00:00","complaint_types":["bugs","compatibility","missing_feature","setup"],"confidence":0.68,"conversation_url":"https://wordpress.org/support/topic/the-website-of-this-connection-is-not-available/","evidence_quote":"The website of this connection is not available Hello, I have downloaded and activated the ‘ SumUp Payment Gateway For WooCommerce ‘ plugin.","intent":"feature_request","issue_labels":["bugs","compatibility","missing feature","setup"],"model":"heuristic-v1","opportunity_relevance":1.0,"praise_types":["easy"],"sentiment":"complaint","severity":"high","slug":"sumup-payment-gateway-for-woocommerce","source":"support","summary":"The website of this connection is not available: users show bugs, compatibility, missing feature pain that may indicate a product gap."},"comments":[{"position":1,"author":"jammerw","published_at":"2026-02-10T00:07:00+00:00","body_summary":"I’m also receiving the same message when trying to connect. Plus, this Warning is repeated twice when plugin is activated :- Warning : Trying to access array offset on false in..."},{"position":2,"author":"jpescalona","published_at":"2026-02-11T19:54:00+00:00","body_summary":"I believe this issue was introduced in the latest release, it seems all wp-json/sumup_connection/v1 endpoints which are used on the connect flow now requires authentication and an user with admin permissions. This..."},{"position":3,"author":"willcaddy","published_at":"2026-02-16T20:52:00+00:00","body_summary":"I am also having this issue. Really frustrating! I am getting these errors which I think all relate to the same core problem. Hope this gets sorted soon! 2026-02-16T19:54:39+00:00 Debug ==== SumUp Version: 2.7.10..."}],"source_links":[{"source_url":"https://wordpress.org/support/topic/the-website-of-this-connection-is-not-available/","url":"https://wordpress.org/support/topic/the-website-of-this-connection-is-not-available/","original_url":"https://wordpress.org/support/topic/the-website-of-this-connection-is-not-available/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-website-of-this-connection-is-not-available%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-website-of-this-connection-is-not-available%2F"},{"source_url":"https://wordpress.org/plugins/sumup-payment-gateway-for-woocommerce/","url":"https://wordpress.org/plugins/sumup-payment-gateway-for-woocommerce/","original_url":"https://wordpress.org/plugins/sumup-payment-gateway-for-woocommerce/","source_page_url":"/plugin/sumup-payment-gateway-for-woocommerce","source_api_url":"/api/plugins/sumup-payment-gateway-for-woocommerce"}],"source_link_count":2,"market_key":"payment 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