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I’ve tried sending some test emails and it just says “Sorry, there has been a problem and your message was not sent.” Any help to...","issue_labels":["security","bugs","compatibility","missing feature"],"source_links":[{"source_url":"https://wordpress.org/support/topic/stopped-working-after-latest-update-6/","url":"https://wordpress.org/support/topic/stopped-working-after-latest-update-6/","original_url":"https://wordpress.org/support/topic/stopped-working-after-latest-update-6/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstopped-working-after-latest-update-6%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstopped-working-after-latest-update-6%2F"}]}],"plugin":{"active_installs":7000,"api_url":"/api/plugins/clean-and-simple-contact-form-by-meg-nicholas","downloaded":549416,"name":"Contact Form Clean and Simple","rating":94.0,"slug":"clean-and-simple-contact-form-by-meg-nicholas","tags":["bootstrap","contact","contact form","feedback form","form"],"url":"/plugin/clean-and-simple-contact-form-by-meg-nicholas"},"conversation":{"url":"https://wordpress.org/support/topic/stopped-working-after-latest-update-6/","slug":"clean-and-simple-contact-form-by-meg-nicholas","source":"support","title":"Stopped Working After Latest Update","author":"Thakksy","published_at":"2021-06-24T12:37:00+00:00","resolved":true,"reply_count":16,"collected_at":"2026-05-29T05:22:01+00:00","body_summary":"Hi there, I’ve just updated to the latest version of 4.7.2 and it no longer works. 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The page I need help..."},"analysis":{"affected_feature":"email","analyzed_at":"2026-05-29T05:24:00+00:00","complaint_types":["security","bugs","compatibility","missing_feature","support","setup"],"confidence":0.68,"conversation_url":"https://wordpress.org/support/topic/stopped-working-after-latest-update-6/","evidence_quote":"Stopped Working After Latest Update Hi there, I’ve just updated to the latest version of 4.7.2 and it no longer works.","intent":"feature_request","issue_labels":["security","bugs","compatibility","missing feature"],"model":"heuristic-v1","opportunity_relevance":0.95,"praise_types":["reliable","support","value","quality"],"sentiment":"mixed","severity":"high","slug":"clean-and-simple-contact-form-by-meg-nicholas","source":"support","summary":"Stopped Working After Latest Update: users show security, bugs, compatibility pain that may indicate a product gap."},"comments":[{"position":1,"author":"Alan Fuller","published_at":"2021-06-24T12:56:00+00:00","body_summary":"The message “Sorry, there has been a problem and your message was not sent” is generated when wp_mail returns ‘false’ There was one change relating to mail in that the header is set to say it is ‘text’ ( as some..."},{"position":2,"author":"Thakksy","published_at":"2021-06-24T13:06:00+00:00","body_summary":"The only email-related plugin we have is a newsletter one which is part of the theme. haven’t needed to reset anything but haven’t had any other email issues before related to the site. The health info is too..."},{"position":3,"author":"Alan Fuller","published_at":"2021-06-24T13:25:00+00:00","body_summary":"OK, Thanks I will investigate. 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