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pain, and weak incumbent coverage around keeping user access, permissions, and protected content correct.","needs_validation":"finish the missing outside proof, then test buyer urgency with membership site owners: test access control roles, protected content, SSO/login handoffs, and private-data exposure.","what_still_needs_validation":"finish the missing outside proof, then test buyer urgency with membership site owners: test access control roles, protected content, SSO/login handoffs, and private-data exposure.","commercial_attractiveness":"Commercial pull comes from membership site owners: access mistakes expose private content, block paying users, and create support-heavy account problems. The first paid wedge is to test access control roles, protected content, SSO/login handoffs, and private-data exposure....","first_validation_wedge":"test access control roles, protected content, SSO/login handoffs, and private-data exposure","mvp_wedge":"test access control roles, protected content, SSO/login handoffs, and private-data exposure","decision_bucket":"proof_blocked","decision_bucket_label":"Proof Blocked","row_role":"supporting_evidence","recommendation_role":"evidence_input","evidence_role":"supports_opportunity_family","promotion_status":"linked_opportunity","promotion_status_label":"Evidence linked to opportunity","promotion_reason":"This row is supporting evidence linked to a commercial opportunity family, not the build-worthy opportunity itself.","is_build_worthy":false,"worth_validating":false,"build_worthy_scope":"opportunity_family","build_worthy_family_key":"access-control-ops","opportunity_decision_status":"supporting_evidence","body_summary":"I’ve installed custom role editor – I go to users – custom access roles and nothing shows up – no way to do anything… Why? https://wordpress.org/plugins/custom-access-roles/","issue_labels":["bugs","compatibility","support","setup"],"source_links":[{"source_url":"https://wordpress.org/support/topic/nothing-shows-to-add-a-user-role/","url":"https://wordpress.org/support/topic/nothing-shows-to-add-a-user-role/","original_url":"https://wordpress.org/support/topic/nothing-shows-to-add-a-user-role/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnothing-shows-to-add-a-user-role%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnothing-shows-to-add-a-user-role%2F"}]}],"plugin":{"active_installs":200,"api_url":"/api/plugins/custom-access-roles","downloaded":6687,"name":"Custom Access Roles","rating":100.0,"slug":"custom-access-roles","tags":["access-control","capabilities","editing","permissions","roles"],"url":"/plugin/custom-access-roles"},"conversation":{"url":"https://wordpress.org/support/topic/nothing-shows-to-add-a-user-role/","slug":"custom-access-roles","source":"support","title":"nothing shows to add a user role","author":"milbo13","published_at":"2016-08-25T20:22:00+00:00","resolved":false,"reply_count":14,"collected_at":"2026-05-29T01:59:43+00:00","body_summary":"I’ve installed custom role editor – I go to users – custom access roles and nothing shows up – no way to do anything… Why? https://wordpress.org/plugins/custom-access-roles/","full_text_summary":"I’ve installed custom role editor – I go to users – custom access roles and nothing shows up – no way to do anything… Why? https://wordpress.org/plugins/custom-access-roles/ Can you provide some more details, and possibly a screenshot? Is the page completely blank? You..."},"analysis":{"affected_feature":"bugs","analyzed_at":"2026-05-29T02:07:33+00:00","complaint_types":["bugs","compatibility","support","setup"],"confidence":0.68,"conversation_url":"https://wordpress.org/support/topic/nothing-shows-to-add-a-user-role/","evidence_quote":"nothing shows to add a user role I’ve installed custom role editor – I go to users – custom access roles and nothing shows up – no way to do anything… Why?","intent":"question","issue_labels":["bugs","compatibility","support","setup"],"model":"heuristic-v1","opportunity_relevance":1.0,"praise_types":["easy","reliable","support","value","quality"],"sentiment":"complaint","severity":"high","slug":"custom-access-roles","source":"support","summary":"nothing shows to add a user role: users show bugs, compatibility, support pain that may indicate a product gap."},"comments":[{"position":1,"author":"Room 34 Creative Services, LLC","published_at":"2016-09-02T14:33:00+00:00","body_summary":"Can you provide some more details, and possibly a screenshot? Is the page completely blank? You should be seeing something similar to the attached screenshot. Note that you do need to have the Administrator role to..."},{"position":2,"author":"saraohara","published_at":"2016-10-01T21:25:00+00:00","body_summary":"Completely blank for me too. I do have Admin access. This is what the blank page shows after my UTL wp-admin/users.php?page=caroles This reply was modified 9 years, 8 months ago by saraohara . This reply was..."},{"position":3,"author":"Room 34 Creative Services, LLC","published_at":"2016-10-01T21:43:00+00:00","body_summary":"I’m sorry to hear you’re having trouble with the plugin. I just tested it on another site I haven’t used it on before, and it’s working fine. It’s possible this is a conflict with another plugin. Can you try turning..."}],"source_links":[{"source_url":"https://wordpress.org/support/topic/nothing-shows-to-add-a-user-role/","url":"https://wordpress.org/support/topic/nothing-shows-to-add-a-user-role/","original_url":"https://wordpress.org/support/topic/nothing-shows-to-add-a-user-role/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnothing-shows-to-add-a-user-role%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnothing-shows-to-add-a-user-role%2F"},{"source_url":"https://wordpress.org/plugins/custom-access-roles/","url":"https://wordpress.org/plugins/custom-access-roles/","original_url":"https://wordpress.org/plugins/custom-access-roles/","source_page_url":"/plugin/custom-access-roles","source_api_url":"/api/plugins/custom-access-roles"}],"source_link_count":2,"market_key":"access-control","market_name":"Access 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weak-incumbent evidence gives 15 teardown signal(s). 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