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When I click to add a template, nothing happens. No elements are added to the container. 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When I click to add a template, nothing happens. No elements are added to the container. Cannot figure out how to make this work.","full_text_summary":"Just installed the plugin. When I click to add a template, nothing happens. No elements are added to the container. Cannot figure out how to make this work. Hi @dlobaw , We have tested latest version of plugin in our environment with Twenty Twenty-Three WordPress theme and..."},"analysis":{"affected_feature":"bugs","analyzed_at":"2026-05-29T06:05:24+00:00","complaint_types":["bugs","compatibility","support","setup"],"confidence":0.68,"conversation_url":"https://wordpress.org/support/topic/not-working-4153/","evidence_quote":"Not working Just installed the plugin.","intent":"discussion","issue_labels":["bugs","compatibility","support","setup"],"model":"heuristic-v1","opportunity_relevance":0.84,"praise_types":["reliable","support","quality"],"sentiment":"mixed","severity":"medium","slug":"hero-posts-lite","source":"support","summary":"Not working: users show bugs, compatibility, support pain that may indicate a product gap."},"comments":[{"position":1,"author":"boldthemes","published_at":"2023-11-08T11:05:00+00:00","body_summary":"Hi @dlobaw , We have tested latest version of plugin in our environment with Twenty Twenty-Three WordPress theme and everything works fine. Could you please send us some screenshots containing the issue and please..."},{"position":2,"author":"dlobaw","published_at":"2023-11-08T16:22:00+00:00","body_summary":"I changed my theme to Twenty Twenty Three, deactivated all plugins except Hero Post Lite, and tested on another WordPress site to no avail. When selecting a template to insert, the screen turns gray (see link) and..."},{"position":3,"author":"boldthemes","published_at":"2023-11-09T10:37:00+00:00","body_summary":"Hi @dlobaw , thanks for your feedback. There was a bug with template Classic-08 (bottom left on your screenshot). Probably you were using that one. It was resolved in a version 1.0.2 Best regards"}],"source_links":[{"source_url":"https://wordpress.org/support/topic/not-working-4153/","url":"https://wordpress.org/support/topic/not-working-4153/","original_url":"https://wordpress.org/support/topic/not-working-4153/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-working-4153%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-working-4153%2F"},{"source_url":"https://wordpress.org/plugins/hero-posts-lite/","url":"https://wordpress.org/plugins/hero-posts-lite/","original_url":"https://wordpress.org/plugins/hero-posts-lite/","source_page_url":"/plugin/hero-posts-lite","source_api_url":"/api/plugins/hero-posts-lite"}],"source_link_count":2,"market_key":"post grid","market_name":"Post Grid","market_url":"/markets/post%20grid","opportunity_url":"/opportunities/post%20grid","opportunity_card":{"key":"content-publishing-ops","name":"content 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