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The first paid wedge is to preflight javascript code changes, compatibility risks, rollback paths, and debug evidence. Revenue...","first_validation_wedge":"preflight javascript code changes, compatibility risks, rollback paths, and debug evidence","mvp_wedge":"preflight javascript code changes, compatibility risks, rollback paths, and debug evidence","decision_bucket":"proof_blocked","decision_bucket_label":"Proof Blocked","row_role":"supporting_evidence","recommendation_role":"evidence_input","evidence_role":"supports_opportunity_family","promotion_status":"linked_opportunity","promotion_status_label":"Evidence linked to opportunity","promotion_reason":"This row is supporting evidence linked to a commercial opportunity family, not the build-worthy opportunity itself.","is_build_worthy":false,"worth_validating":false,"build_worthy_scope":"opportunity_family","build_worthy_family_key":"developer-change-ops","opportunity_decision_status":"supporting_evidence","body_summary":"When clicking on an image in IE9 the loading gif displays and the screen darkens, but the image and lightbox never show. Is this a known issue and if so is there a fix or an update that will address this? Thanks...","issue_labels":["bugs","support"],"source_links":[{"source_url":"https://wordpress.org/support/topic/images-dont-show-in-ie9/","url":"https://wordpress.org/support/topic/images-dont-show-in-ie9/","original_url":"https://wordpress.org/support/topic/images-dont-show-in-ie9/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimages-dont-show-in-ie9%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimages-dont-show-in-ie9%2F"}]}],"plugin":{"active_installs":4000,"api_url":"/api/plugins/fancy-box","downloaded":287029,"name":"FancyBox","rating":56.0,"slug":"fancy-box","tags":["fancybox","images","javascript","lightbox"],"url":"/plugin/fancy-box"},"conversation":{"url":"https://wordpress.org/support/topic/images-dont-show-in-ie9/","slug":"fancy-box","source":"support","title":"Images don't show in IE9","author":"jstatondesigns","published_at":"2013-04-11T00:37:00+00:00","resolved":false,"reply_count":3,"collected_at":"2026-05-28T17:39:46+00:00","body_summary":"When clicking on an image in IE9 the loading gif displays and the screen darkens, but the image and lightbox never show. Is this a known issue and if so is there a fix or an update that will address this? Thanks http://wordpress.org/extend/plugins/fancy-box/","full_text_summary":"When clicking on an image in IE9 the loading gif displays and the screen darkens, but the image and lightbox never show. Is this a known issue and if so is there a fix or an update that will address this? Thanks http://wordpress.org/extend/plugins/fancy-box/ Also not working..."},"analysis":{"affected_feature":"bugs","analyzed_at":"2026-05-28T17:39:48+00:00","complaint_types":["bugs","support"],"confidence":0.68,"conversation_url":"https://wordpress.org/support/topic/images-dont-show-in-ie9/","evidence_quote":"Is this a known issue and if so is there a fix or an update that will address this?","intent":"question","issue_labels":["bugs","support","support"],"model":"heuristic-v1","opportunity_relevance":0.9,"praise_types":["support"],"sentiment":"complaint","severity":"high","slug":"fancy-box","source":"support","summary":"Images don't show in IE9: users show bugs, support pain that may indicate a product gap."},"comments":[{"position":1,"author":"zioolek","published_at":"2013-05-13T20:51:00+00:00","body_summary":"Also not working in IE10. Script crash with error: SCRIPT438: Object doesn't support property or method „removeExpression” Some fix, maybe?"},{"position":2,"author":"Fil.M","published_at":"2013-09-24T12:25:00+00:00","body_summary":"Same here, problem in IE10 no popup, only grey fading screen"},{"position":3,"author":"versusbassz","published_at":"2013-11-06T08:33:00+00:00","body_summary":"Same problem in all IE 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