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The first paid wedge is to triage repeated tickets threads, failed replies, knowledge gaps, and...","first_validation_wedge":"triage repeated tickets threads, failed replies, knowledge gaps, and escalation workload","mvp_wedge":"triage repeated tickets threads, failed replies, knowledge gaps, and escalation workload","decision_bucket":"proof_blocked","decision_bucket_label":"Proof Blocked","row_role":"supporting_evidence","recommendation_role":"evidence_input","evidence_role":"supports_opportunity_family","promotion_status":"linked_opportunity","promotion_status_label":"Evidence linked to opportunity","promotion_reason":"This row is supporting evidence linked to a commercial opportunity family, not the build-worthy opportunity itself.","is_build_worthy":false,"worth_validating":false,"build_worthy_scope":"opportunity_family","build_worthy_family_key":"support-conversation-ops","opportunity_decision_status":"supporting_evidence","body_summary":"Hi, Nice plugin, good to leave another shortcode behind! I’m having problems applying the following css changes: Theme font is not used – this plugin applies system stack, not the font set in the customizer. I’ve...","issue_labels":["security","compatibility","missing feature","support"],"source_links":[{"source_url":"https://wordpress.org/support/topic/css-customization-15/","url":"https://wordpress.org/support/topic/css-customization-15/","original_url":"https://wordpress.org/support/topic/css-customization-15/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcss-customization-15%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcss-customization-15%2F"}]}],"plugin":{"active_installs":1000,"api_url":"/api/plugins/blocks-for-eventbrite","downloaded":18889,"name":"Blocks for Eventbrite","rating":100.0,"slug":"blocks-for-eventbrite","tags":["block","eventbrite","events","gutenberg","tickets"],"url":"/plugin/blocks-for-eventbrite"},"conversation":{"url":"https://wordpress.org/support/topic/css-customization-15/","slug":"blocks-for-eventbrite","source":"support","title":"CSS Customization","author":"Paul Bursnall","published_at":"2021-04-13T17:57:00+00:00","resolved":true,"reply_count":5,"collected_at":"2026-05-29T03:58:40+00:00","body_summary":"Hi, Nice plugin, good to leave another shortcode behind! I’m having problems applying the following css changes: Theme font is not used – this plugin applies system stack, not the font set in the customizer. I’ve tried setting the correct font (Inter) with css, no effect...."},"analysis":{"affected_feature":"import","analyzed_at":"2026-05-29T04:00:31+00:00","complaint_types":["security","compatibility","missing_feature","support","migration"],"confidence":0.68,"conversation_url":"https://wordpress.org/support/topic/css-customization-15/","evidence_quote":"I’m having problems applying the following css changes: Theme font is not used – this plugin applies system stack, not the font set in the customizer.","intent":"feature_request","issue_labels":["security","compatibility","missing feature","support"],"model":"heuristic-v1","opportunity_relevance":0.95,"praise_types":["easy","value","quality"],"sentiment":"mixed","severity":"high","slug":"blocks-for-eventbrite","source":"support","summary":"CSS Customization: users show security, compatibility, missing feature pain that may indicate a product gap."},"comments":[{"position":1,"author":"Jon Waldstein","published_at":"2021-04-13T22:10:00+00:00","body_summary":"Hey @style960 , I have plans to make the plugin styling more customizable but nothing to report right now. I did however add css classnames to all the elements so folks can override the style themselves (with css..."},{"position":2,"author":"Paul Bursnall","published_at":"2021-04-14T18:21:00+00:00","body_summary":"Hi Jon, Thanks for your reply. Looking better now. How can I have events span 3 on a single row from 768x upwards? Thanks, Paul."},{"position":3,"author":"Jon Waldstein","published_at":"2021-04-14T20:10:00+00:00","body_summary":"Honestly not sure, I think you’re going to run into problems trying to make this layout work since each event card (when i first built it) was expected to have a certain width so that the featured image and event..."}],"source_links":[{"source_url":"https://wordpress.org/support/topic/css-customization-15/","url":"https://wordpress.org/support/topic/css-customization-15/","original_url":"https://wordpress.org/support/topic/css-customization-15/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcss-customization-15%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcss-customization-15%2F"},{"source_url":"https://wordpress.org/plugins/blocks-for-eventbrite/","url":"https://wordpress.org/plugins/blocks-for-eventbrite/","original_url":"https://wordpress.org/plugins/blocks-for-eventbrite/","source_page_url":"/plugin/blocks-for-eventbrite","source_api_url":"/api/plugins/blocks-for-eventbrite"}],"source_link_count":2,"market_key":"tickets","market_name":"Tickets","market_url":"/markets/tickets","opportunity_url":"/opportunities/tickets","opportunity_card":{"key":"support-conversation-ops","name":"support triage 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