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Deactivating the plugin did not improve the situation. The backup I have to restore...","issue_labels":["bugs","compatibility","missing feature","support"],"source_links":[{"source_url":"https://wordpress.org/support/topic/crash-my-site-13/","url":"https://wordpress.org/support/topic/crash-my-site-13/","original_url":"https://wordpress.org/support/topic/crash-my-site-13/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcrash-my-site-13%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcrash-my-site-13%2F"}]}],"plugin":{"active_installs":1000000,"api_url":"/api/plugins/image-optimization","downloaded":14757299,"name":"Image Optimizer – Optimize Images and Convert to WebP or AVIF","rating":34.0,"slug":"image-optimization","tags":["convert avif","convert webp","image compression","image optimization","performance"],"url":"/plugin/image-optimization"},"conversation":{"url":"https://wordpress.org/support/topic/crash-my-site-13/","slug":"image-optimization","source":"support","title":"crash my site","author":"mariodehter","published_at":"2024-02-05T09:30:00+00:00","resolved":true,"reply_count":3,"collected_at":"2026-05-29T04:04:39+00:00","body_summary":"When you activate the plugin although all the images are on the server, most have disappeared from the posts where they should be. Deactivating the plugin did not improve the situation. The backup I have to restore the site already includes this problem because I was not..."},"analysis":{"affected_feature":"backup","analyzed_at":"2026-05-29T04:07:33+00:00","complaint_types":["bugs","compatibility","missing_feature","support","migration","setup"],"confidence":0.68,"conversation_url":"https://wordpress.org/support/topic/crash-my-site-13/","evidence_quote":"crash my site When you activate the plugin although all the images are on the server, most have disappeared from the posts where they should be.","intent":"feature_request","issue_labels":["bugs","compatibility","missing feature","support"],"model":"heuristic-v1","opportunity_relevance":0.95,"praise_types":["support","value","quality"],"sentiment":"mixed","severity":"high","slug":"image-optimization","source":"support","summary":"crash my site: users show bugs, compatibility, missing feature pain that may indicate a product gap."},"comments":[{"position":1,"author":"ArielK","published_at":"2024-02-06T15:38:00+00:00","body_summary":"Hi @mariodehter , All the images on your home page seem to be in place, could you please try updating to version 1.1.0 and let me know if your issue is resolved?"},{"position":2,"author":"mariodehter","published_at":"2024-02-06T16:41:00+00:00","body_summary":"Thank you @arielk for your thoughtful response. What you see since this morning on the website is because I have spent the entire night reconstructing the entire configuration of the images page by page and post by..."},{"position":3,"author":"ArielK","published_at":"2024-02-06T18:15:00+00:00","body_summary":"Hi @mariodehter , I appreciate your honesty in sharing your experience with us and apologize for the inconvenience you experienced with our product. As the issues have already been manually fixed, I don’t have 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